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Here we will post updates about Jira Work Management's service availability. For status information about other Atlassian products or services, please visit the Atlassian status page.

Viewing content ? Operational
Create and edit ? Operational
Authentication and User Management Operational
Search ? Operational
Notifications ? Operational
Administration ? Operational
Marketplace ? Operational
Mobile ? Operational
Purchasing & Licensing Operational
Signup Operational
Automation for Jira Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 19, 2024

No incidents reported today.

Mar 18, 2024

No incidents reported.

Mar 17, 2024

No incidents reported.

Mar 16, 2024

No incidents reported.

Mar 15, 2024

No incidents reported.

Mar 14, 2024

No incidents reported.

Mar 13, 2024

No incidents reported.

Mar 12, 2024

No incidents reported.

Mar 11, 2024

No incidents reported.

Mar 10, 2024

No incidents reported.

Mar 9, 2024

No incidents reported.

Mar 8, 2024

No incidents reported.

Mar 7, 2024
Resolved - Between 12:00 March 7th and 12-25 March 7th UTC, we faced performance problems with the Jira Issue View for some EU customers. The issue has been resolved and the service is operating normally.

We are closing this incident for now.

Mar 7, 14:24 UTC
Investigating - We have identified ongoing performance problems with the Jira Issue View for some EU customers. We are actively working to resolve this issue as quickly as possible.
Mar 7, 13:14 UTC
Mar 6, 2024
Resolved - Between 20:25 March 5th and 04:49 March 6th UTC, we faced an issue with our incoming mail handlers, preventing the processing of new emails for some customers. The issue has been resolved and the service is operating normally.
Mar 6, 05:50 UTC
Monitoring - We have deployed the fix and we are seeing recovery on affected cloud sites. We are now monitoring closely.
Mar 6, 05:02 UTC
Identified - We have identified the root cause and we are currently working on deploying the fix. We'll update the status within the next hour.
Mar 6, 04:07 UTC
Investigating - We have identified an incident that has caused the failure of the incoming email handler to a small number of customers, affecting issue creation and comments via email. We are investigating and will post updates within the next hour.
Mar 6, 00:11 UTC
Resolved - All the impacted customers have been contacted and all the impacted rules have been fixed. We are now marking this issue as resolved.
Mar 6, 04:52 UTC
Update - We have successfully restored the majority of automation rules that were affected, but we are currently in the process of manually fixing the remaining ones. Our support team will be contacting the customers impacted by this issue to proceed with resolving their cases.
Mar 1, 14:52 UTC
Update - This issue has been mitigated, and we have restored the majority of automation rules that were affected. Those rules are working as normal, including the rules that had not been modified in the last 48 hours and the rules created after the incident. The remaining rules that haven't yet been restored are cases where customers have manually updated the rules after the incident happened.
We are proceeding with caution to avoid overwriting these changes.

Mar 1, 03:18 UTC
Update - We are continuing to work on a fix for this issue.
Feb 29, 17:45 UTC
Update - We are continuously working on restoring the affected automation rules configuration data. At the moment the majority of the impact has already been mitigated and the team is currently focusing on a few specific outstanding scenarios. We will continue to update you as we progress.
Feb 29, 17:30 UTC
Update - We are currently working on restoring the lost automation rules configuration data. The email notifications related to the automation will be addressed upon restoring the lost data. Customers can update the configurations with the Automation rules themselves, and our fix will not override those changes. We will share further updates as we progress.
Feb 29, 15:20 UTC
Identified - We have identified the root cause and we are currently working on deploying fix to restore any lost configuration/rules. Next update will be provided in an hour.
Feb 29, 10:54 UTC
Update - We continue to investigate the issue with the Automation rules losing configuration data that is impacting certain cloud products. We are actively working to resolve this issue as quickly as possible.
Feb 29, 09:23 UTC
Investigating - We are investigating an issue with the Automation rules losing configuration data that is impacting some of the Cloud products. We are actively working to resolve this issue as quickly as possible.
Feb 29, 08:23 UTC
Mar 5, 2024

No incidents reported.