All Systems Operational

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Here we will post updates about Jira Core's service availability. For status information about other Atlassian products or services, please visit the Atlassian status page.

Viewing content ? Operational
Create and edit ? Operational
Authentication and User Management Operational
Search ? Operational
Notifications ? Operational
Administration ? Operational
Marketplace ? Operational
Mobile ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Urgent Jira Cloud database maintenance May 26, 06:00 - May 27, 01:00 UTC
We are going to perform urgent database maintenance which will result in an outage of up to 10 minutes for some Jira Cloud customers.
Posted on May 24, 05:23 UTC
Past Incidents
May 25, 2019

No incidents reported today.

May 24, 2019
Delay with notifications that is impacting some Jira Cloud customers
Resolved - Between 07:13 UTC to 20:13 UTC, we experienced delays in notifications for some JIRA cloud customers. The issue has been resolved and the service is operating normally.
May 24, 20:24 UTC
Investigating - We are investigating delay with notifications that is impacting some Jira Cloud customers. We will provide more details within the next hour.
May 24, 18:56 UTC
Emails issues with Jira and Confluence cloud customers
Resolved - Between 17:25 EDT and 20:38 EDT, we experienced email service had some failures for JIRA and Confluence. The issue has been resolved and the service is operating normally.
May 24, 00:57 UTC
Update - We continue to work on resolving the email service for JIRA and Confluence. We have identified the root cause and expect recovery shortly.
May 23, 23:22 UTC
Identified - We are investigating an issue with email service that is impacting some Jira and Confluence cloud customers. We will provide more details within the next hour.
May 23, 22:13 UTC
May 22, 2019
Jira Import failing
Resolved - Between 13:38 UTC to 22:47 UTC, we experienced some user having issues in import in Jira. The issue has been resolved and the service is operating normally.
May 22, 22:49 UTC
Investigating - We are currently investigating an issue with Jira import affecting some Jira Cloud users.
May 22, 13:38 UTC
Urgent Jira Cloud database maintenance
Completed - The scheduled maintenance has been completed.
May 22, 09:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 08:01 UTC
Scheduled - We are going to perform urgent database maintenance which will result in an outage of up to 10 minutes for some Jira Cloud customers.
May 22, 03:29 UTC
May 21, 2019
Jira Cloud Unavailable for Some Users
Resolved - This incident has been resolved.
May 21, 16:15 UTC
Monitoring - Issue has been identified and mitigation put in place. We will continue to monitor as recovery progresses.
May 21, 16:06 UTC
Investigating - We are investigating an availability issue with that is impacting some Jira Cloud customers. We will provide more details within the next hour.
May 21, 15:38 UTC
Jira sidebar colour is not changing base on configuration
Resolved - We have identified the root cause of the custom sidebar colour issue with Jira Cloud and have mitigated the problem. The issue has been resolved and the service is operating normally.
May 21, 09:53 UTC
May 20, 2019

No incidents reported.

May 19, 2019

No incidents reported.

May 18, 2019

No incidents reported.

May 17, 2019
Urgent Jira Cloud database maintenance in EU region
Completed - The scheduled maintenance has been completed.
May 17, 03:50 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 02:50 UTC
Scheduled - We are going to perform urgent database maintenance which will result in an outage of up to 10 minutes for some Jira Cloud customers in the EU region.
May 17, 02:45 UTC
May 16, 2019
Jira Cloud users experiencing outages
Resolved - Between 09:43 AM UTC to 02.00 PM UTC, we experienced outages for some Jira Cloud users. The issue has been resolved and the service is operating normally.
May 16, 14:21 UTC
Identified - Some Jira Cloud users are still impacted. We've identified the cause of the issue and are working on a fix.
May 16, 10:57 UTC
Monitoring - We have mitigated the problem and we are now monitoring closely.
May 16, 10:19 UTC
Investigating - We are investigating an outage that is impacting some Jira Cloud customers. We will provide more details within the next hour.
May 16, 09:43 UTC
May 15, 2019

No incidents reported.

May 14, 2019
Atlassian Cloud users experiencing outages
Resolved - We have identified the service that caused a high load on the server. We have deployed a couple of changes to mitigate the situation. The services have been recovered and operating normally.
May 14, 11:04 UTC
Update - We are continuing to investigate this issue.
May 14, 10:04 UTC
Investigating - We are investigating an outage that is impacting some Atlassian Cloud customers. We will provide more details within the next hour.
May 14, 08:57 UTC
May 13, 2019

No incidents reported.

May 12, 2019

No incidents reported.

May 11, 2019

No incidents reported.

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