We have identified the root cause of this incident and deployed a fix which has resolved the majority of the errors reported. We are continuing to investigate and track further occurrences of this error via our public bug ticket https://jira.atlassian.com/browse/JRACLOUD-72674 If you continue to experience issues with third party reports please contact Atlassian Support.
Posted Aug 05, 2019 - 13:52 UTC
Investigating
We do not have a root cause for the third party reports failing to load for Jira. We are investigating and will post updates within the next hour.
Posted Aug 05, 2019 - 13:12 UTC
Identified
We do not have a root cause for the third party reports failing to load for Jira. We are investigating and will post updates within the next hour.
Posted Aug 05, 2019 - 13:11 UTC
Investigating
We are investigating an issue with Jira that is impacting all of the reports provided by third party apps. We will provide more details within the next hour.