Emails sent to Jira Cloud mailbox are rejected

Incident Report for Jira Work Management

Resolved

Between 04:12 UTC to 05:02 UTC, we experienced an issue where emails sent to Jira's mailbox are bounced. It affected Cloud customers that use Jira Service Desk, Jira Core and Jira Software. The issue has been resolved and email processing is operating normally.

Posted Sep 10, 2019 - 05:13 UTC

Investigating

We are investigating an issue where emails sent to Jira's mailbox are bounced. It affects Cloud customers that use Jira Service Desk and Jira Software. We will provide more details within the next hour.

Posted Sep 10, 2019 - 04:52 UTC

This incident affected: Create and edit.